Privacy Policy

1. Introduction

Brenavora ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy sets out the types of personal data we may collect, how we use it, who we may share it with, and the choices available to you regarding your information.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use our website or services.

2. Information We Collect

We may collect the following categories of information:

• Information you provide directly — such as your name, email address, phone number, and company details when you complete a contact form, request information, or sign up for our services.
• Technical and usage data — such as IP address, browser type, device information, pages visited, and time spent on the site, collected automatically through cookies and similar technologies.
• Communications — records of correspondence if you contact us, including the content of your enquiry and any attachments you provide.
• Account or service data — information generated through your use of any portfolio tools, dashboards, or features offered as part of our services, where applicable.

We do not knowingly collect sensitive personal data (such as health information, racial or ethnic origin, or political opinions) and ask that you do not submit such information through our website.

3. How We Use Your Information

We use the information we collect for purposes including:

• Providing, operating, and maintaining our website and services
• Responding to enquiries, support requests, and other communications
• Personalising content and improving the functionality of our website
• Sending administrative information, updates, or marketing communications where you have consented to receive them
• Monitoring usage trends and analysing website performance
• Detecting, preventing, and addressing technical issues, fraud, or security concerns
• Complying with applicable legal obligations

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate business interests (balanced against your rights), and compliance with legal obligations.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyse traffic, and support website functionality. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain parts of our website.

Categories of cookies we may use include strictly necessary cookies (required for core functionality), performance and analytics cookies, and functionality cookies that remember your preferences.

6. Sharing of Information

We do not sell personal data. We may share information with:

• Service providers who perform functions on our behalf, such as hosting, analytics, and communication tools, under appropriate confidentiality and data protection terms.
• Professional advisers such as legal, accounting, or compliance consultants where necessary.
• Regulatory or legal authorities where required by law, regulation, or legal process.
• Business transfers — in connection with a merger, acquisition, restructuring, or sale of assets, where personal data may be transferred as part of that transaction.

7. International Data Transfers

Where information is transferred outside of the jurisdiction in which it was originally collected, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements. Specific transfer mechanisms depend on our service providers and will be detailed upon request.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including satisfying any legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and the purpose for which it was collected.

9. Data Security

We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on applicable law, you may have rights including the right to access, correct, delete, or restrict the processing of your personal data, the right to object to certain processing activities, the right to data portability, and the right to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details provided on our website.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies before providing any personal information.

12. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal data, please get in touch through the contact details available on our website.

This document is a general template provided for informational purposes and does not constitute legal advice. Brenavora recommends obtaining independent legal review to ensure full compliance with applicable data protection laws in your jurisdiction.